Frequently Asked Questions
Everything you need to know about your next favorite wardrobe staple.
How do I determine my size at Eddy?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment measurements provided.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
When will my order ship?
Standard orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.
Do you ship internationally?
Yes, Eddy ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Eddy garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are also printed on the inner label of each piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.