Returns & Exchanges
At Eddy, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and security seals remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing